Privacy Policy

Pepenbury takes your privacy very seriously

Pepenbury takes your privacy very seriously. If you provide personal information, we will treat that information in accordance with this policy, and will strive to ensure that this website is monitored effectively to prevent possible breaches of any individual privacy.

This Privacy Policy describes exactly how we use personal information such as name and email address ('Customer Information').

By registering your details with Pepenbury, you consent to the collection and use of information in the manner described below. If we decide to change our privacy practice, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

What Customer Information does Pepenbury collect?

We only collect your name, email address and your reason for getting in touch with us.

How does Pepenbury use Customer Information?

We use Customer Information to communicate with you and we consider this communication to be an integral part of our service. We may also use aggregate information and statistics for the purpose of monitoring website usage in order to help us develop the website and our service.

Data Protection

Any information given by you to Pepenbury will be used solely for the purpose for which it was given, unless otherwise stated. Your personal details will be held by Pepenbury and will not be passed to any outside commercial or non-commercial organisations without your prior agreement.

What are the safeguards and security procedures in place to protect your information from loss, misuse or alteration?

Our website is hosted on a password protected server within a secure data centre. Data centre access is strictly limited to security-cleared personnel, controlled by extensive CCTV monitoring and state-of-the-art access control systems.

Notification of Change: If we are going to use your personally identifiable information in a manner that is materially different from that stated at the time of collection, we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change. In some cases where we post the notice, we will also email users who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Contacting Pepenbury

If you have any questions about our Privacy Policy, the practices of this site or your dealings with this website, you can contact us at:

Pepenbury
Cornford Lane
Pembury
Kent
TN2 4QU

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